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Diamond-Painting-World.com

Village Villa

16 reviews
100% of buyers enjoyed this product! 388 orders
US $75.50
(%)
Free
15-50 days
Total Price:
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Easy returns and refunds
Free shipping worldwide
Diamond Shape:
Square/Round
Frame:
No
Canvas Packing Method:
Rolled Up
Pasting Area:
Full
Number of Colors:
30-45

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Diamond Painting World (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://diamond-painting-world.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

16 reviews
100% of buyers enjoyed this product!
5 stars
(15)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
A***r
verifed buyer
10 Mrz 2020

Canvas's came on roller, good glue with pretty clear symbols. 40x50cm is the pasting area so true to size. Nice amount of colours in both 45-50. Diamonds seem of decent quality unopened. Happy with these paintings. Would buy again

N***a
verifed buyer
28 Feb 2020

We'll add it later.

E***a
verifed buyer
15 Feb 2020

I ordered the picture on January 15. Delivery to the Saratov region on February 10. the track was tracked. I have not tried it yet.

Z***o
verifed buyer
13 Feb 2020

Packed well, but crumpled base, glue base clear, read well

G***m
verifed buyer
7 Feb 2020

Hello. Thank you. Order received.

R***r
verifed buyer
5 Feb 2020

Packed well externally but inside without a soft tube and therefore with 3 creases, has not yet collected

M***h
verifed buyer
29 Jan 2020

Beautiful... Thank you

E***v
verifed buyer
25 Jan 2020

Packed very well, only one minus is missing the same color number 312. The photo shows.

S***i
verifed buyer
24 Jan 2020

Very nice package very fast shipping

L***a
verifed buyer
15 Jan 2020

Order came quickly, only with packing problem, outside everything is well packed, inside the painting is wrinkled. Previously ordered paintings, they were on a roller, very convenient.

L***a
verifed buyer
21 Dez 2019

Very well packed

Customer
verifed buyer
19 Dez 2019

The parcel went to Samara for five weeks. Everything is fine

A***a
verifed buyer
13 Dez 2019

Packed well, delivery fast

M***s
verifed buyer
12 Dez 2019

Can't wait to start! looks great!!

V***t
verifed buyer
10 Dez 2019

Super! I recommend to everyone! Print pattern clear, without creases, packed well!!

U***r
verifed buyer
9 Dez 2019

Highly detailed. Well packaged.

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