Free Worldwide Shipping


31 reviews
100% of buyers enjoyed this product! 1036 orders
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Free shipping worldwide
Diamond Shape:
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Canvas Packing Method:
Rolled Up


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Diamond Painting World (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://diamond-painting-world.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

31 reviews
100% of buyers enjoyed this product!
5 stars
4 stars
3 stars
2 stars
1 star
verifed buyer
29 Feb 2020

It all came, one bag was torn.

verifed buyer
22 Feb 2020

Everything is fine, I recommend to purchase.

verifed buyer
21 Feb 2020

It came until I collected

verifed buyer
18 Feb 2020

The parcel went to Ukraine for two months. Long, but everything is well packed. I have no complaints. Thank you)

verifed buyer
15 Feb 2020

The order corresponds to the description, everything is complete. Spouse is very satisfied)

verifed buyer
12 Feb 2020

Everything came quickly, tracking was

verifed buyer
6 Feb 2020

Corresponds to the description.

verifed buyer
4 Feb 2020

My first diamond painting. The parcel came a month before the Rostov region. Was well packed, I will learn.

verifed buyer
2 Feb 2020

The parcel was tracked all the way, it was 2 weeks. Packed everything is cool, in a tube, everything is whole. Later I will add

verifed buyer
29 Jan 2020

The picture came a little wrinkled. Number rhinestone all match the list. Later I will add the finished work.

verifed buyer
27 Jan 2020

All nicely packed, dotarło not damaged and it in express rate.

verifed buyer
26 Jan 2020

Super! I recommend! Diamonds are very beautiful, as well as the picture itself! Nothing is wrinkled!

verifed buyer
25 Jan 2020

Thank you.

verifed buyer
24 Jan 2020

Crumpled came

verifed buyer
23 Jan 2020

The picture is strongly wrinkled, the score is 4 per pack.

verifed buyer
23 Jan 2020

The goods came about 1,5 months later. There is a feeling that the parcel was opened. The goods themselves came without visible creases. All the colors in the kit, a little sprinkled rhinestones. Not yet collected, but I hope the rhinestone is enough. Put a stylus with a nozzle, tweezers and empty bags a decent amount.

verifed buyer
21 Jan 2020

Well packed, only a little zaput angle, but the picture itself is not reflected

verifed buyer
21 Jan 2020

Everything is wonderful!!!

verifed buyer
19 Jan 2020

It's okay. The parcel was tracked. When I collect, I will add a review

verifed buyer
18 Jan 2020

Thank you very much! Excellent packed! Success in work!!!

verifed buyer
17 Jan 2020

I like it very much, everything came neatly, nothing is bent

verifed buyer
17 Jan 2020

The order came, all as in the description

verifed buyer
16 Jan 2020

The picture came, but all crumpled and with bends, as inside lay rhinestones, and the canvas itself was not wrapped on the roller. Therefore, the rhinestones left creases throughout the picture. A sheet with important information, where there is no painting and no rhinestones came very crumpled on thin paper and collecting the picture will be very difficult.

verifed buyer
16 Jan 2020

Everything came well, but did not check for the correspondence of diamonds

verifed buyer
13 Jan 2020

Finally waited. Everything came a whole picture Super thanks

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