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Diamond-Painting-World.com

White Tiger

29 reviews
100% of buyers enjoyed this product! 1082 orders
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Free
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Easy returns and refunds
Free shipping worldwide
Diamond Shape:
Round/Square
Frame:
No
Number of Colors:
30-45
Canvas Packing Method:
Rolled Up

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Diamond Painting World (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://diamond-painting-world.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

29 reviews
100% of buyers enjoyed this product!
5 stars
(28)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
E***y
verifed buyer
29 Feb 2020

Great!!!

U***v
verifed buyer
29 Feb 2020

Ordered 08.01, the parcel came 27.02 to Ukraine. All rhinestones are available, there are additionally zip packages. Layout is complete. I ordered 2 embroideries, everything came whole and unharmed.

A***i
verifed buyer
27 Jan 2020

Well reçu

Customer
verifed buyer
26 Jan 2020

Exactly as omschreveb

T***e
verifed buyer
25 Jan 2020

Neat delivered

F***j
verifed buyer
14 Jan 2020

Très contente

C***z
verifed buyer
13 Jan 2020

Very fast shipping, product same as the description, excellent

I***e
verifed buyer
9 Jan 2020

Parfait

M***t
verifed buyer
3 Jan 2020

It was extreamly fast shipped and within come genuine top!

E***r
verifed buyer
26 Dez 2019

Super Merci

V***l
verifed buyer
26 Dez 2019

Very good

G***e
verifed buyer
26 Dez 2019

Three more manque des diamands

M***y
verifed buyer
24 Dez 2019

But sœur va être contente

T***k
verifed buyer
20 Dez 2019

Beautiful good wrapped

V***h
verifed buyer
19 Dez 2019

It came crumpled, but it's mail wine

K***d
verifed buyer
19 Dez 2019

A little creased in transit but I actually rolled it from the top instead of the side and the have all come out. I got a toilet roll instead of a rubber band. So it will stay nice with no creases in storage. Great item thank you

L***n
verifed buyer
18 Dez 2019

Packing on a triple, and in general all class

G***e
verifed buyer
16 Dez 2019

Checked everything and was in order

F***r
verifed buyer
14 Dez 2019

Very fast within

A***
verifed buyer
13 Dez 2019

Super contente goods

S***t
verifed buyer
13 Dez 2019

Très bien

L***y
verifed buyer
10 Dez 2019

parfait

Customer
verifed buyer
10 Dez 2019

Good

J***p
verifed buyer
9 Dez 2019

H I

Customer
verifed buyer
9 Dez 2019

Everything was as described, can’t wait to start

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